FAQ

ORDERING:

Which credit cards do you accept?

We accept Visa, MasterCard, and American Express. 

Do you have quick pay options?

Yes. We accept Apple Pay, Google Pay and Pay Pal. 

How can I cancel my order?

Once an order is placed, we cannot change or cancel the order. 
Please contact us if you need additional assistance.

Something is wrong with my order what should I do?

Please contact us  for further assistance. 

How do I find out when new pieces become available?

You can sign up for our email list or by following us on Social Media. 

Instagram: @mylespricela
Facebook: @mylespricela

SHIPPING:

Where do you ship from?

We ship from our Los Angeles facility.

When will my order ship?

Due to safety procedures at our shipping facility please allow 3-4 days for your Supima cotton clothing to ship. 

If we have any issues with your order we will reach out to you with 24 hours. Once we ship, you will receive an e-mail notification with a UPS Tracking Number.

We do not ship on weekends or holidays.

Do you offer free shipping?

Yes.  Free UPS Ground shipping on all domestic orders. If you have a PO Box, please contact us prior to placing your order so we can better assist you. 

Do you ship internationally?

Not at this time. 

Do you ship to P.O. Boxes, APO, or FPO addresses?

Not at this time. 

Will I have to pay sales tax?

All orders shipped to California addresses are subject to state sales tax and maybe be subject to local taxes.  Orders to all other US States will not be subject to any sales tax.

RETURNS/EXCHANGES:

What is your return and exchange policy?

We accept items in new condition with the original tags attached for a refund, store credit, or exchange within 30 days of receipt. 

How do I start a return? 

Scroll down the the  bottom footer and click on "Returns & Exchanges" to begin the process. 

How long does it take to process a return?

After receiving your return, please allow 3 days for your return or exchange to be processed. 

Depending on your bank or credit card company, it can take 5-10 days for the funds to be posted.

Will I be refunded the full amount?

Yes.